Update!
We apologize if you've reached out to us via email over the past two weeks and haven’t received a response. As of 01/02/24, we’ve resolved the email issue with Google. If you contacted us during this time, please feel free to reach out again through the "Chat" bubble in the bottom left corner or via email, and we will get back to you within 24-48 hours. Thank you for your understanding and patience.
FAQ
When will my order arrive?
When will my order arrive?
Processing takes 2-4 business days for in-stock items (read product badge or description for pre-orders). Once shipped, delivery typically takes 2-8 days depending on your location and chosen shipping method.
What is your return policy?
What is your return policy?
You are welcome to return most unused/unopened or defective items sold by Mike’s Pop Shop within 14 days from the receipt of your shipment for a prompt refund or replacement. Policy details are subject to change without notice. View Policy
Can I cancel my pre-order?
Can I cancel my pre-order?
Yes, but please note there is a 15% cancellation fee on some products to cover supplier fees.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information. Use the link provided to monitor your package’s journey. You can also click the "Chat" button in the bottom right corner to check order status.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and times vary based on location.
What if I need to change my order?
What if I need to change my order?
Contact us as soon as possible. We’ll do our best to accommodate changes, but it may not be possible if the order is already processed.
Do you offer gift cards?
Do you offer gift cards?
Yes, we offer gift cards in various amounts. Perfect for any occasion!
RSVLTS Info
RSVLTS Info
Please note that all orders for RSVLTS products are considered "Special Requests." This means we do not have the specific item on hand, but it is in-stock with RSVLTS. We will place an order request for the items you are purchasing.
All orders with RSVLTS are officially placed every Friday at 9 PM EST. Any orders placed after Friday will be processed the following Friday. Once the order is placed, it typically takes 3-10 business days to arrive, followed by 1 day for processing.
If you have any further questions, please email customerservice@mikespopshop.com.
Sizing guide: https://www.rsvlts.com/apps/help-center#hc-unisex-tops-bottoms